Shipping policy

Last updated: [28 January 2026]

Azlve delivers across Pakistan with secure packaging and reliable courier service. Please read the shipping details below before placing an order.

1) Delivery Areas

We offer nationwide delivery across Pakistan.

2) Order Processing Time

  • Orders are typically processed within 1โ€“2 business days after confirmation.
  • During high-demand periods (sales, holidays), processing may take slightly longer.

3) Estimated Delivery Time

Delivery timelines may vary by city and courier operations. Typical delivery estimates are:

  • Major cities: 2โ€“4 business days
  • Other cities/areas: 3โ€“7 business days

Delivery times are estimates and may be affected by weather, courier delays, holidays, or unforeseen circumstances.

4) Shipping Charges

  • Shipping charges (if applicable) are calculated and shown at checkout.
  • Any free-shipping offers will be clearly displayed on the website.

5) Cash on Delivery (COD)

  • Cash on Delivery is available for eligible orders and locations (as shown at checkout).
  • Please keep the payment amount ready at the time of delivery to avoid delays.

6) Address & Contact Details

Customers are responsible for providing accurate shipping details, including:

  • Complete address
  • Correct phone number
  • City and postal code (if applicable)

If incorrect or incomplete information causes a delivery failure, re-shipping may require additional charges.

7) Delivery Attempts & Undelivered Parcels

Couriers usually make 1โ€“2 delivery attempts. If the parcel is not received and is returned to us:

  • Re-shipping may require additional delivery charges, or
  • The order may be cancelled (depending on the case).

8) Order Tracking

If tracking is available, we will share the tracking details once your parcel is dispatched.

9) Damaged Parcel / Missing Items

If your parcel arrives damaged or opened:

  • Please record a short unboxing video and take clear photos immediately.
  • Contact us within 24 hours of delivery so we can assist.

10) Contact Us

For shipping-related questions: